VitalChek
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot at all
- Poor customer service
- Misinformation
- Takes forever to get back with you
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStay away from this co
- Easy click website
- How i was ignored and never received my birth certificate
Preferred solution: Full refund
Did get update
Never received order
Preferred solution: Full refund
User's recommendation: Do not use service
Need help ordering my birth certificate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkHaven’t received my birth certificate
Preferred solution: Deliver product or service ordered
User's recommendation: Not likely
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNone at this moment. IN THE FUTURE...
- Unknown
- Will not answer phone
Preferred solution: Full refund
Need Birth Certificate
Preferred solution: Send BIrth Certificate
Wanna canceled order
- Cant cancel within minutes of ordering
Preferred solution: Full refund
User's recommendation: Don’t use VitalCheck
SCAM artists
Preferred solution: Full refund
User's recommendation: Don't waste your time and money. Their fees are nonrefundable.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible horrible horrible
Preferred solution: nooooo customer service trying to reach for daysssssss!!!!! beyond pissed off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkI still haven’t got my birth certificate
- Never got it
- Anything about them
User's recommendation: Never
Info on my records thats i havent received
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo never
- Easy to apply online but that is about itout it
- Zero customer service
Preferred solution: Deliver product or service ordered
Not understanding what I need to process my birth certificate order.
- Lack of communication via email or phone
- Will not answer phone
Preferred solution: Please be more customer service friendly.
User's recommendation: Not very customer friendly. Almost impossible to talk to a customer service representative. Tried several
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Your comment is successfully posted.
We are sorry to hear about your ordering difficulties and your bad customer service experience. We hope you will contact us again with your order number so we can assist you with this matter.
The quickest way to reach us is by private message through our Facebook page - Facebook.com/VitalChek.
You can also call us at 800-255-2414 or email us at vitals.research@vitalchek.com. Again, we apologize for the frustration and inconvenience this has caused you.
The quickest way to reach VitalChek is through facebook???
You are able to send us a private message through our Facebook page and will usually get a response in a matter of minutes.