VitalChek
Reviews and Complaints
Problem with a order
Preferred solution: Deliver product or service ordered
User's recommendation: Send mail in form directly. So much faster. I was told this by Maricopa county vital records employee!
Stop payment
No refund
Disappointed, no services rendered. Based on my personal experience
Tried to contact via phone, & email no response waited on hold over 20 minutes. Non customer care or concern nor vindication of action towards customer.
- Linked to a trusted government website
- There are no pros to vital check
Preferred solution: Deliver product or service ordered
User's recommendation: Based on my personal experience & proof the run around..with no justification or excuse
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStatus of my order
Preferred solution: Deliver product or service ordered
User's recommendation: don’t use this company
Document question
Don't bother
- Lack of human communication over the phone
- Does not communicate
- Really really bad service
Preferred solution: To talk to a human!!!!!!!!!!!!!!!!
Birth certificate
- Pros is u can order quick and easy
- You wont get your product you ordered
Preferred solution: Deliver product or service ordered
User's recommendation: Helpful
I need a certified copy of my marriage certificate
- No way to access you purchased info
Preferred solution: Send me the 8 digit order number & 6 digit confirmation number.
User's recommendation: Do what you say you are going to do!
Never got the statement form
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey suck and should not be in business.
Preferred solution: They need to change how they do business: be honest with customers and let them know the requirements before taking their money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not use unless absolutely necessary.
- Lack of communication via email or phone
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBogus service, you can fill out the form cheaper than $68.
Preferred solution: Deliver product or service ordered
I can’t fax anything because the number has been busy
Preferred solution: Send I’d information
Never recieved
- Able to order on line
- Contact is impossible they dont read the documents i had sent
Preferred solution: Deliver product or service ordered
User's recommendation: find another way of obtaining your documents!
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We are sorry that you are having problems with your order.. Please contact us with your order number so we can assist you.
The quickest way to reach us is via private message at Facebook.com/VitalChek. You can also reach us by phone at 800-255-2414 or by email at vitals.research@vitalchek.com.
What was the point of having me contact them if there is no way to re open the closed orders and hey the birth certificate I needed in JANUARY! USELESS! I will NEVER do any bushes or let anyone I know or even hate do business with Vitalcheck!