filters
state:
Show
city:
Show
product:
Show
These people mislead as to when you will get the Certificate you are requesting,Their website says 25-35 business days for the state of Pennsylvania to get a birth certificate, after six weeks they sent me an email stating is will be 15 weeks. This is the second time I...
Read more
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We 're sorry for the frustration you have experienced. The processing times we post are provided to us by the state agencies and reflect an average processing time for all or...

#1128966
I ordered a birth certificate which I never received and when I told them I wanted my money back they told me my information was wrong and that I should resubmit it then they would send the certificate I still got nothing I’m highly upset and want my money refunded
Read more
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear about the issues that you have experienced while trying to get a copy of your birth certificate. Please email your order number to vitals.research...

1.0
#1127698
In following the scanning or faxing directions they take you to a link that just allows you to sign back into the VitalChek.com site. No button to start uploading of scanned documents. Only a button for faxing instructions. My order still says it is incomplete yet they...
Read more
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We're sorry to hear about the issues you have encountered during the ordering process. Please email your order number to vitals.research@vitalchek.com or call us at 800-255-2...

1.0
I didn't like
  • Website and instructional videos do not correlate
#1127335

Vitalchek - Marriage record

Vitalchek
#1131404
1.3
Details
Ask copy marriage record never got it tried to tell me I needed to order from Michigan not Wayne county well didn't vital know that it 3 months still nothing vital sucks communication is a big problem indeed my record to get I'd horrible
Comment
Show
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Website

Vitalchek - Slow getting to me

Vitalchek
#1108131
Where iz my birth certificate
Comment
Show

Vitalchek - Terrible

Vitalchek
#1103638
1.1
Details
Two months five faxed copies and thirty three uploads they send a notice of " no records". I can find the marriage in the vital records but they can't. I need a certified copy. I can not belive this company. They suck
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website

Vitalchek - Lost parcel birth certificate.

Vitalchek
#1090686
My husband and did our online information on the same day .My husbands got his back in 2 days from New Jersay. I have nothing to present to HOC housing. I have a meeting with them today with all of my necessary documents. They could diss miss our case. I am from D.C. How could my husbands receive his before me?
Comment
Show
I contacted Vitalchek to get a certified copy of my marriage certificate. They made it sound easy peasy. Sure, just fill in some details and hand over my credit card and blammo.... nothing, because guess what??? They want me to get a notary. For what???? To get a...
Read more
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We process thousands of orders a day and strive to have each order proceed seamlessly. Unfortunately, that is not always possible. Each order we process is subject to differ...

1.0
I didn't like
  • Scripted non-answers
  • No way to contact
  • Unclear limited information
#1126873
Vitalchek - Birth certificate still not here...
Vitalchek - Birth certificate still not here...
Vitalchek - Birth certificate still not here...
Ordered PA birth certificate on 7/20/2017. It is now November 6th, 2017 and it has still not arrived. Vital check blamed PA vital statistics office for the backlog. On the first of November, I did finally get a confirmation email alerting me that my parcel had been...
Read more
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We 're sorry for the frustration you have experienced. The processing times we post are provided to us by the state agencies and reflect an average processing time for all ord...

1.2
I didn't like
  • Length of time it took to receive my document
#1126864
To anyone attempting to use Vitalchek, DONT! I started the process of filling out my application for a marriage certificate. I submitted my information and had to agree to disclaimers... One would assume that is the last step however vitalchek then tells you that...
Read more
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We apologize for any confusion about our ordering process/requirements. We realize that not everyone has access to a scanner so in most cases you can take a picture of your d...

1.0
#1125028
I ordered a birth certificate on 10/3 for a cruise I am going on November 8th. On 10/11 got an email from them that item shipped and I would receive it in 3 to 7 business days. It is now 11/2 17 business days after my item shipped and I still do not have it. I called...
Read more
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We 're sorry to hear you have not received your birth certificate yet. Once we process your order, we send it to the appropriate vital records agency to print the certified c...

1.0
I didn't like
  • Not providing the service they claim to give
  • Slow service
  • Rude service
#1124967
PLEASE POST A LIST OF REQUIREMENTS BEFORE REQUIRING US TO PAY! I don't have a DL, so I needed to submit an affidavit for a birth certificate request. I just created a new request under my husband's name (since he has a DL), and they still requested for an affidavit! So...
Read more
VitalChek
VitalChek
Vitalchek Verified Representative

We're sorry to hear about your frustrations with the ordering process. Please contact us by email at vitals.research@vitalchek.com or by phone at 800-255-2414 so we may assis...

1.1
I liked
  • That the website was fast and easy to order on
I didn't like
  • Inordinate documentation requirements
  • Lack of communication
#1123601
It was worth my 58.62 since my work hours are not flexible. I ordered my son birth certificate on a Wednesday and received it on a Friday!! Thanks for the fast service!! My dead line was Monday to have important documents to my rental office!!
Read more
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello! We appreciate you you taking the time to share your positive feedback regarding your ordering experience using VitalChek Express Certificate Service to order your son’...

4.3
#1122425
Don't know about other states but, if you live in Pennsylvania, do not use this service. The estimated "processing" times aren't even close. Vitalchek charged me for a birth certificate I ordered the end of July. It's now the end of October and still no document....
Read more
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We're sorry to hear you have not received the death certificate you ordered from NY. Please call us at 800-255-2414 or email your order number to vitals.research@vitalchek.co...

Anonymous
Anonymous

Purchased Death Certificate in NY -- The same thing literally happened to me. I placed the order on August 18th and never received anything.

#1121128