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Ordered my marriage license to take care of my wife's social security after her death. Vitalchek charged me for it, but after waiting a couple of weeks called county register of deeds where we got married. They cancelled their contract with the county more than a month...
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#1051061
I applied for my grandson's birth certificate to get a passport for a trip we scheduled for July, 2017. Here we are past the time they gave us (25-35 business days), and $48.00 for extra fast service and hand delivery (I paid to have this process expedited). When I...
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1.0
I didn't like
  • Customer service
  • No refund policy
  • Slow service
#1050661
I paid extra to have my birth certificate mailed quickly and not only have i never recieved ups held my package and would not let me pick it up because my address on my id dod not match the mailing address which was given to vital check correctly i do not know why it...
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1.0
#1050436

Ups Delivery Service Review

Vitalchek
#1050670
1.1
Ups could not deliver the document so it went back to vital check and never mailed. I'm out $ 55 from a company recommended by a government agency
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Vitalchek Birth Certificate Review

Vitalchek
#1050009
1.0
Placed a order on 4-3-17. Today is 5-21-17. When I try to check the status online it says it has expired. I tried to call last week and was on hold for 32 minutes then finally had to hang up and go about my day. I needed these for legal matters. I ordered 3 birth certificates. $150 worth!!!
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Vitalchek Shipping Service Review

Vitalchek
#1049722
1.0
I ordered a birth certificate and still havent received It was mailed May 5....still no certificate. Called customer service after being on hold for 30 minutes and they said that they would contact me in 3 days... Still no call
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Vitalchek Shipping Service Review

Vitalchek
#1047644
5.0
I went online plugged all my information an in less than a week i had my Birth Certificate in the mail.
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Used Vitalchek, because they are the agency that New York City contracts with. While NYC dropped the ball and took a full month to send my Birth Certificate, it was Vitalcheks incorrect form submission that caused the issue. When one marks the purpose of the...
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#1050263
Have still not received two death certificates 4 months after ordering. Called one month ago for duplidate mailing but only one received. VC web site is dysfuntional and telephone wait times are infinite. Status portal on VC website does not work. If VC thinks you must...
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offconsumerpissed
offconsumerpissed

It's too late now, but hopefully you realize for future circumstances that sites like Vitalchek are just trying to milk you out of more money. There's really zero reason to no...

2.3
I liked
  • Prices are upfront
I didn't like
  • Whole process
#1048001
My son's wallet was stolen and he needed a copy of his birth certificate to get his IDs back. I went on my state website and they required copies of his drivers license or state ID to get the birth certificate. I went on VitalChek and gave them all the information and...
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#1047847
My experience with Vital Chek in seeking a death certificate in order to recover some life insurance has been very poor service by Vital Chek. I have spent several hours in seeking the certificate. Today I spent half an hour on the phone without the phone being...
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#1047362
I ordered my birth certificate back in MARCH...the $ has been taken from my account...waited and waited...FINALLY got an answer to my call(that in itself is another whole issue!!)to be told that "someone"( certainly not me!) put down the wrong zip code...instead of...
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I placed my order and getting nothing in return, several phone calls & e-mails NOTHING! When I finally got an answer they told me because it took me so long to get in touch with them I would have to pay again for the processing! Somebody somewhere of authority needs to...
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1.6
I didn't like
  • Never answered my questions
  • Takes forever to get back with you
#1042618
In Arkansas and ordered Feb 23rd. I paid the darn near $50 to get it in 18-21 days....75+ days later and everyone is washing their hands of it....funny no one was passing me around when it came time to pay them...yanno they had their hands firmly out reaching for my...
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Anonymous
Anonymous

I couldn't complete my card info.

1.0
I liked
  • Not 1 single thing to like about these people
I didn't like
  • Rude
  • I could have collected inrest off the funds they kept
  • Unreliable
#1041514