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On 6/02/17 I applied online for my Birth Certificate and I received confirmation that all docs were complete. On 06/09/17 they sent another email that more docs were needed but direct to their website link to complete. I went there and you go to "Manage my Account". I...
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I ordered a Death Certificate and these guys haven't delivered it on time. We are well beyond the very long time specified when I placed the order. When you try calling these guys, no one is available to answer "due to the extremely high call volume". This is because...
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1.0
I didn't like
  • It is a rip off and false representation
  • Did not provide the death certificate i ordered
#1058607
I placed an order with this company for Death Certificates for my husband on May 24, 2017 . I gave them my cc info. I got an Order Confirmation with an Order # and Pin #. When I check the order status page it says processing. It appears that the order has never been...
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1.0
I didn't like
  • Enire experience
  • Entire experience
#1056825

Vitalchek - Dont wast your money

Vitalchek
#1065219
1.0
Its been 10 weeks after i paid 43 dollars for expesites shipping a d they can even tell me anything other than i should call the state directly total rip off
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Vitalchek - Took money no certificate received

Vitalchek
#1063609
1.0
They took my money and I never got the birth certificate. Cant get through to customer service. Also it says cant check status because it is over 45 days.
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Vitalchek - I ordered my birth certificate 2 months ago, I can't get a answer at all..they took my money and I am still waiting but not expecting anything...we need to all band again them together and get what we

Vitalchek
#1058067
1.0
Contact me at suzyaltis@yahoo.com
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Vitalchek - Never recieved document

Vitalchek
#1050670
1.1
Ups could not deliver the document so it went back to vital check and never mailed. I'm out $ 55 from a company recommended by a government agency
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April 11, 2017 I put in a order for both my husbands and my own Birth Certifacate , It is now June 5th 2017 and I have not recieved anything. I am as I type this on waiting for them to answer the phone, I have been holding since 5.20p it is now 5.59p and I am still...
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1.0
I didn't like
  • Not providing the service they claim to give
  • No document
  • Did not recieve my order
#1056763
IPut credit card in machine went to pick the birth certificate up from the window and show them a copy of my granddaughter custody paper but it did'nt have the seal on it and I was told it not no good ,so I couldn't get it , so I asked how would I get my money back on...
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#1054391
I ordered my birth certificate online through the NYC website on 05/23. I was really worried about getting it in time for my cruise to Mexico on June 5th. I saw the reviews before hand so I was really worried about my certificate getting delayed so as soon as I...
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#1053772
Ordered my marriage license to take care of my wife's social security after her death. Vitalchek charged me for it, but after waiting a couple of weeks called county register of deeds where we got married. They cancelled their contract with the county more than a month...
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#1051061
I applied for my grandson's birth certificate to get a passport for a trip we scheduled for July, 2017. Here we are past the time they gave us (25-35 business days), and $48.00 for extra fast service and hand delivery (I paid to have this process expedited). When I...
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1.0
I didn't like
  • Slow service
  • Delivery much slower than advertised
  • Not providing the service they claim to give
#1050661
I paid extra to have my birth certificate mailed quickly and not only have i never recieved ups held my package and would not let me pick it up because my address on my id dod not match the mailing address which was given to vital check correctly i do not know why it...
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1.0
#1050436
Used Vitalchek, because they are the agency that New York City contracts with. While NYC dropped the ball and took a full month to send my Birth Certificate, it was Vitalcheks incorrect form submission that caused the issue. When one marks the purpose of the...
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#1050263