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Ordered a birth certificate on Aug 8 and was told I would receive it in25 to 35 days. That didn't happen. Called their customer service and asked if they could at least check with state of Pa to see if they ever processed or mailed it and I was told no they don't do...
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1.1
#1102944
This site is horrible since they give no phone # to contact them or email that I can find. If you send them wrong info, they will keep your money!!! (for very old info you have no record of so you are requesting them to find it for you...since out of state court clerks...
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1.5
I didn't like
  • Inability to get a refund when they failed to deliver
#1102919
I tried to cancel the $7 processing fee because I was asked to provide VitalCheck with a document that proved who I was. At that point I decided it would be easier for me to cancel the order and go to the Vital Records Dept and get the death certificate in person....
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I didn't like
  • Misleading information on website
  • Billing practices
  • Idea of customer service is telling you to do it yourself
#1100769

Vitalchek - Terrible

Vitalchek
#1103638
1.1
Details
Two months five faxed copies and thirty three uploads they send a notice of " no records". I can find the marriage in the vital records but they can't. I need a certified copy. I can not belive this company. They suck
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Vitalchek - Lost parcel birth certificate.

Vitalchek
#1090686
My husband and did our online information on the same day .My husbands got his back in 2 days from New Jersay. I have nothing to present to HOC housing. I have a meeting with them today with all of my necessary documents. They could diss miss our case. I am from D.C. How could my husbands receive his before me?
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Vitalchek - Dealing with the Devil

Vitalchek
#1080046
1.0
Details
Slammed for UNSOLICITED ups fees. The girl said the $9.95 covered shipping. When i got my email confirmation another $20 was added for ups,$20? Of course you must first consider the owners parents and other ancestral mting patterns then you realizewhy they are this way. Maingy dogs on their best days. They opt for the full Monty when they they hired all those Ho's to answer the phone
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
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Turnaround Time
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Vitalchek - Ordered and no birth certificate

Vitalchek
#1074619
1.0
Details
Ordered several months ago for my daughters birth certificate due to her getting ready to go to prek now it shows that since its over 45 days i must call some *** number w no resp. Want my *** money back would like to know how i can get it since i found nothing on the website of course super pissed off mom
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Product or Service Quality
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Turnaround Time
Value for money
Warranty
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Placed an order with VitalCheck for Arkansas Documents on 7 August. Received a notice on 28 August that the UPS shipping documents were generated. (Normally would expect the envelope to go out that day or the next day). Due to Hurricane Ike in Houston (document...
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1.0
I didn't like
  • Hard reach customer service and delivery date not met
#1097337
I was going to purchase a death certificate. But I didn't have all the initial documents so it stayed on hold from July 31st to August 15th and then i cancelled my order after that. The policy is not to be charged to anyone's account unless all the documents are...
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1.0
#1088244
i ordered 3 birth certificates for my wife and my two sons back on 3/15/17 and selected the basic shipping which was 25-28days ive been calling and calling and on hold for hours for my records or my refund and still no answer evey time i call they will put me on hold...
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1.6
#1083488
This so-called agency is a complete scam. They have no intentions of processing your order. It's a scam to get a free processing fee without doing anything. Dispute the charge with your credit card company! Keep an copy of your email correspondence, and the credit...
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I placed an order for 2 of my children's birth certificates on May 23rd and its Aug,1st and I still haven't received them. I called vitalchek and was on hold for 30 minutes all for the agent to tell me to call the state who was suppose to issue the certificate. The...
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1.1
#1082017
After entering required information to obtain a birth certificate, Vital Chek needed additional documentation before processing the order. I decided to deal directly with the recorders office in the county I was born. My bank statement shows a charge of $7.00 debited...
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Anonymous
Christa

I typed all my information and then my credit card. After I put in my credit card, it asked for my social security number. This seemed suspicious so I closed the window. Later...

cat8243_78
cat8243_78

I placed an order in July 31st or death certificate it's been on hold since July 31st until August 15th the site says they do not charge the $6 fee until all your documents ar...

1.0
#1080543
7 X 1/16 - District Court of Weimar/Germany Absence procedure Simon VISSER, born on the 11.05.1913 in Greetsiel - Aurich district/Germany Here: Request for exhibition of death proof/death certificate by Simon Visser Ladies and gentlemen, I beg you I your help and...
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#1079869