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I had no problem. The process took less than 2 weeks and the Death Certificate arrived over an hour ago. I ordered by phone and spoke to a young lady in the Philippines (I asked). I asked questions, she answered and fortunately, I ordered before I read the reviews. I...
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3.8
I liked
  • Quick service and prompt emails
  • That the website was fast and easy to order on
#1076658
I selected (on their website) that i wanted the document for "geneology" and "family history." They sent me 2 copies with "INFORMATIONAL ONLY NOT A VALID DOCUMENT TO ESTABLISH IDENTITY." An absolute rip off and waste of my $83.00! Plus there was other info redacted...
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1.0
#1076649
I am applying for dual citizenship in Ireland, but need to prove my connection to my Irish born grandfather. I have his certificate, but need my dad's marriage certificate. I filled out the form, submitted it and was told by reply email that I needed to have my "need...
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1.0
I didn't like
  • Whole process
  • Entire experience
  • Unclear criterion
#1075493

Vitalchek - Ordered and no birth certificate

Vitalchek
#1074619
1.0
Ordered several months ago for my daughters birth certificate due to her getting ready to go to prek now it shows that since its over 45 days i must call some *** number w no resp. Want my *** money back would like to know how i can get it since i found nothing on the website of course super pissed off mom
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Vitalchek - Great service

Vitalchek
#1071428
2.8
Ordered a birth certificate on July 3 2017 expedited service and received July 7 2017 no problems or issues great service
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Vitalchek - Order cancelled for no reason

Vitalchek
#1069325
1.0
I ordered a birth certificate for my husband and my order was cancelled with no justification as to why or no refund
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Vitalchek - Way to slow

Vitalchek
#1067711
1.0
Payed alot of money for 1 to3 days to be in my hand,and we are on the 8th day .Thats *** for as much money you make.
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On 6/02/17 I applied online for my Birth Certificate and I received confirmation that all docs were complete. On 06/09/17 they sent another email that more docs were needed but direct to their website link to complete. I went there and you go to "Manage my Account". I...
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I ordered a Death Certificate and these guys haven't delivered it on time. We are well beyond the very long time specified when I placed the order. When you try calling these guys, no one is available to answer "due to the extremely high call volume". This is because...
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1.0
I didn't like
  • Did not provide the death certificate i ordered
  • It is a rip off and false representation
#1058607
I placed an order with this company for Death Certificates for my husband on May 24, 2017 . I gave them my cc info. I got an Order Confirmation with an Order # and Pin #. When I check the order status page it says processing. It appears that the order has never been...
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1.0
I didn't like
  • Entire experience
  • Enire experience
#1056825
April 11, 2017 I put in a order for both my husbands and my own Birth Certifacate , It is now June 5th 2017 and I have not recieved anything. I am as I type this on waiting for them to answer the phone, I have been holding since 5.20p it is now 5.59p and I am still...
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1.0
I didn't like
  • Failure to deliver
  • Not providing the service they claim to give
  • No document
#1056763
IPut credit card in machine went to pick the birth certificate up from the window and show them a copy of my granddaughter custody paper but it did'nt have the seal on it and I was told it not no good ,so I couldn't get it , so I asked how would I get my money back on...
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#1054391
I ordered my birth certificate online through the NYC website on 05/23. I was really worried about getting it in time for my cruise to Mexico on June 5th. I saw the reviews before hand so I was really worried about my certificate getting delayed so as soon as I...
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#1053772
Ordered my marriage license to take care of my wife's social security after her death. Vitalchek charged me for it, but after waiting a couple of weeks called county register of deeds where we got married. They cancelled their contract with the county more than a month...
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#1051061