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7 comments

Due to the many complaints I had read about Vitalchek, I reluctantly tried them and was very pleasantly surprised. I ordered three birth certificates, followed their instructions and I received my order promptly as promised.

Those who are not satisfied, must not have complied despite the clear directions and/or user friendly on line ordering. I'm far from a genius and I found it easy to use. They were very good about communicating (via email) the process and what I was to expect, once I submitted the request.

They did exactly what and when they said they would. Would definitely recommend to others.

Location: Freeport, New York

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Guest

I believe these favorable comments about VitaChek are written by employees of the company and are not written by consumers who made the mistake of doing business with this fraudulent company

Guest

GREAT SERVICE!! MY ORDER WAS PLACED ON THE 9th RECIEVED ON THE 11th :) :grin Thankyou Vital Chek!!!!!!

Cicily Lhh

I called vitalcheck after reading the reviews and before placing my order. Although the young lady I spoke with was slighty rude, she was very informational.

I told her about the horrible reviews and she explained to me some of the reasons for delays. I filled out the form exactly the way she stated and I ordered my document 7/7/2011 about 9:00am. I received my order 7/8/2011 at 3:20pm.

My advice would be to call them before spending your money so that you can completely understand the process. Something else I found out, but it was in the fine print after they received all my credit card info and processed the order, the time it takes to get your order also depends on how busy the records department your ordering from is.

Guest

Our experience with Vital Chek was very positive. After reading the negative comments I was a little uneasy about using them.

So I checked with NH state dept. of records to order directly from them, only to find out that they used Vital Chek for their processing.

The lady gave me Vital Cheks NH phone number and I called and ordered the birth certificate direct from them. It arrived within 3 days, no problems at all!

Guest

:) I ordered my birth cert from Vitalchek at around 3am on a Wednesday morning and recieved my cert in the mail at around 8am that Friday! And I was ordering from Arizona while I live in NY! Excellent service!

Guest

I also was nervous and reluctant to use Vitalchek, but I had no choice and I was expecting there to be problems as so many other have had. When I submit my order, I noticed that I neglected to choose "expedited." I immediately within two minutes logged back on to fix my error only to discover (within two minutes) my order had already been processed and had been sent to Vital Records of the State of my birth.

I still expected problems.

I placed my order on the 27th, the birth certficate was shipped the following day and I will be receiving it today. I agree with the poster above saying if you are having a bad experience with Vitalchek, you must have filled out the order form incorrectly.

Very impressed with them.

Guest

After being directed to Vitalchek from the New York City website I ordered my birth cert. and paid for the expedited shipping. Then I found this and other websites with complaints, heedless to say got nervous.

It said it would take 5-10 business days. I had my birth certificate in about 4 days total.

No problem.

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