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My son placed an order to get his Birth Certificate.

to replace the one that was stolen along with his Drivers license

and SS card.. well we got to the end where they are asking him to send in his Driver License witch he doesnt have.

we stop there and call and talk to someone they guy on the phone tells me ok yes he will not be able to get it do to he doesnt have a pic ID. So i ask if i as his mother can and the guy tells me yes i can and tells me i will have to start all over.. not one time does he tell me that my card will be charged the processing fee even tho the 1st one was never processed.

how can they charge you for something that was never processed. this place is a rip off to take money for something they didnt even do ..

Reason of review: rip off .

Monetary Loss: $13.

Preferred solution: Full refund.

VitalChek Cons: No refund policy.

Location: Roswell, New Mexico

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Same happened with me. Put in a report to the B.B.B.

I did today, and if they get enough reports on them, they will do something about this big scam.

They also just gathered all personal info. Made charges, and you do not get anything?

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