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Vitalchek

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67 complaints

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Vitalchek social reviews and reports. Join community by posting your own comments or complaints.

The company has been on the market since 1984. It is the premier source for vital records issued by the government such as certificates of birth, death, marriage or divorce. The company is an official service provider for more than 400 government agencies across the US. The company offers its clients numerous choices for shipping and delivery methods.

Prices are quite reasonable and Vitalcheck assures high security and safeguards. Please try to contact Vitalchek Customer Service directly prior to posting any complaints on this site.

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Vitalchek Complaints & Reviews

Vitalchek Reviews

Wolffmic...
Vitalchek - Took my money, provided nothing at all but frustration

I tried to get a birth certificate through NYC vital statistics. Link sent me to VitalChek. They want information that, if I possessed, I would not need a birth certificate. I was ...

#291827
Jan 25, 2012
18

Jjk5463
Vitalchek - DO NOT USE THEM!

I ordered passports for my family in APRIL 2011 - In June I had to do all the legwork myself in order to ensure all paperwork was in order for our vacation to Punta Cana in August....

#290091
Jan 18, 2012
53

Anonymous
Vitalchek - I was pleasantly surprised by Vital Chek!

After reading the mix of reviews all over the web, I was hesitant to order my certificate from Vital Chek. However, in order to obtain the record myself, it would take approx 2 wee...

#288530
Jan 12, 2012
103

Pcbuk2
Vitalchek Breach

I tried to order an Oklahoma Birth Certificate on the VitalCheck web site. The web site said I needed to submit a Verication Form and copy of an identification card. The web site...

#287391
Jan 08, 2012
160

Tketcher
Vitalchek - Vital Chek Monopoly Does Not Deliver, So far scammed out of $100

I have tried on two different occasions to obtain my Birth Certificate through this company. Both times they send form letters rejecting my request, they ask for more documentation...

#283562
Dec 23, 2011
149

7PACO1
Vitalchek-EXPERT RIPOFF COMPANY

Ordered a birth certificate in October. Informed the company of a legal name change and sent documentation with confirmation of receipt. December, I receive report that they coul...

#280004
Dec 08, 2011
233

Anonymous
Vitalchek - Vital chek shipping scam

Why are they able to take money for processing and express shipping if they are not able to ship your birth certificate in that time frame. I think that it's all the same a sca...

#278789
Dec 02, 2011
337

Anonymous
Vitalchek - DO NOT USE this company.

After waiting to receive a birth certificate for my family member for more than 2 weeks, I called their customer service. The customer service attitude was horrible. She couldn't ...

#278088
Nov 29, 2011
203

Anonymous
Vitalchek.com is scamming people

I needed to get my birth certificate for a drivers license, and they recommended Vitalchek, there is a legitimate site, but I picked the wrong one. It asked for my name etc. and Vi...

#276768
Nov 23, 2011
465

Anonymous
Vitalchek is giving me the runaround

No matter what I send them I haven't gotten the requested document even though they have charged me $46.00 for a $27.00 document. They want my drivers license, my birth cert...

#268209
Oct 14, 2011
290

Anonymous
Vitalchek - Company is a sham stay away

I used them to try and get my long form birth certificate. I got the short version that I already have. I called customer no-service and they sent me to Dallas County records. They...

#265160
Sep 30, 2011
311

Anonymous
Vitalchek chgd 25.00 for nothing. how many do you rip off a day

I thought i was ordering a birth certificate. all they gave me for 25.00 was a phone number i already had. i could have called the vital records office in the state of maine mysel...

#263297
Sep 21, 2011
290

Kyjola2
Vitalchek - I got my documents promptly but was billed twice

I put in an order for my birth certificate and got it promptly, there was no problems with that at all. The issue that I had was that I was billed for two orders! When I originall...

#262100
Sep 15, 2011
322

Anonymous
Vitalchek - Pricey, but service ok

I was concerned after reading many of these complaints but I had no issues as far as the service itself is concerned. I requested a death certificate and had it the next day after ...

#260815
Sep 09, 2011
210

Anonymous
Vitalchek - Request of Death Certificate

Not happy with the service that was give to me by the company or individuals that work for the company. I requested a copy of a death certificate for one of my family members, too...

#260350
Sep 07, 2011
273

IHaveABi...
So far, so good w/Vitalchek

After reading the complaints, I became worried about my VitalChek order but the UPS tracking has my package arriving today, (Sept 1/11) and I only ordered two days ago. I'd say tha...

#259186
Sep 01, 2011
313

Anonymous
Vitalchek - DO NOT USE;REPEATEDLY REFUSED FAXES

Sent the application for a copy of a birth certificate. Over the last eight weeks I have faxed a copy of my enlarged drivers license three times!I have talked to numerous "agents" ...

#257040
Aug 22, 2011
288

Jeanaa03
Vitalchek didnt deliver my birth certificate as promised

I needed my birth certificate asap for travel purposes and I figured I'd spend just as much money driving to Lansing to get it versus ordering online. I was put in touch with vital...

#249496
Jul 17, 2011
663

Msjones
Vitalchek had my order delivered very quickly

I called vitalcheck after reading your reviews and before placing my order. Although the young lady I spoke with was slighty rude, she was very informational. I told her about the ...

#247865
Jul 09, 2011
543

Anonymous
Vitalchek - Vitachek-Scammed out of money paid for document

I used Vitachek to attempt to obtain a copy of my NY divorce decree. I paid in full in advance. Months passed and no document was sent. Over the past year and a half I have made...

#245871
Jun 28, 2011
614

Anonymous
CRAZY Vitalchek CUSTOMERS

Ok First of all i see all these posting of pissed off people... well let me tell you something... when and if you READ!!! online on VitalChek.com it tells you processing time... an...

#245756
Jun 28, 2011
725

Gleigh
Vitalchek is simply fraudulent...not "pissed"

I needed a record of my divorce with the date on the decree. So, I ordered from Vitalchek. I received a MARRIAGE certificate of some people I dont even know. Im not mad because I h...

#245660
Jun 27, 2011
432

Underh20
Vitalchek: Unimaginable Incompetence & Barely Literate

On June 6 I ordered a copy of a NY State divorce certificate. Having previously obtained the exact same document through VitalChek previously and having a scanned copy of the actu...

#243979
Jun 17, 2011
562

Skipper
Vitalchek - Rescinding complaint

I stand corrected, Wyatt...Vitalchek is a fine upstanding firm. I hereby retrack my complaint as they have agreed to refund my payment. "donotreply" emails make me suspicious but...

#243869
Jun 17, 2011
291

Anonymous
Vitalchek - A "gotcha"

Need a copy of birth cert. Googled "PA birth cert" ..VitalChek most prominent looking site. Went right there and ordered. Was half drunk/half stoned..not paying attn..just clic c...

#243189
Jun 14, 2011
856

Anonymous
Vitalchek - "got me"

Need a copy of birth certificate. VitalChek looked like the one with google search. I went ahead and used it because it was there and ez to use. Then they add multiple small cha...

#243182
Jun 14, 2011
467

Udo
Vitalchek: Crooked Tennessee company

This firm is part of the LexisNexis group of companies. These people took my money and then said my faxed documents were illegible. Never in 20+ years of faxing have ...

#242496
Jun 10, 2011
317

Linda7770
Vitalchek

Did not get the document I payed for and they will not refund my money and will not respond to BBB complaint .I don't understand that this company is in business and That...

#240996
Jun 02, 2011
269

Anonymous
BEWARE Vitalchek is a scam!

WARNING-DO NOT GIVE THIS COMPANY YOUR CREDIT CARD INFORMATION!! This company promised to get my daughters birth certificate expedited. After I paid $84.00 for the service, I rec...

#240734
Jun 01, 2011
1108

Eracer_x
Vitalchek..Complete waste of time and money!

I requested a copy of my daughters birth certificate. After filling out and paying for everything I was informed I would still need to send in a notarized statement, which I did, a...

#240110
May 28, 2011
543
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