1.7
  • Whole experience was negative4 votes
  • No refund policy10 votes
  • Handling of private information7 votes
  • Horrible customer service7 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Apr 22
  • Professional Services
  • Rancho Cucamonga, California
  • Vital Record
  • 152
  • REVIEW RATING 4/5

I was directed to VitalChek through the New York Government website. I filled out the majority of information requested online which included my Debit Card number. They instructed me to fax/scan my signature with a copy of my drivers license. I looked throughout the site and could not find ANY contact information, (e.g., fax number, email, telephone, address) for VitalChek anywhere on its site. I... Read more

Was this review helpful? 2 0

After I was charged the $8. I'm now told I can't receive my NYS birth ct because I don't have a NY credit card. I should have been told before hand. Order . 47371268// next order number 47996552 Add comment

  • Apr 17
  • Professional Services
  • Mission Hills, California
  • Birth Certification
  • 96
  • REVIEW RATING 4/5

they made me wait from march 23,2015 until today for an answer why they have not sent my order,, and today they have not supplied an answer.Me me em em em em em em em em em em em em em em em eem em eme me3m e em em eme memm e emememe emeem emeeme emje me em em eme eme eme emm e me em em emk em,,ke emeem em emeem eme em emeeme em e4k eem em eme em eme mdeme em em eme demm e eme em erme eme erm,... Read more

Was this review helpful? 2 1

Vital tried to tell me it will take 17 weeks to get my birth certificate. I'm very upset with this company And going to my state representative about them Add comment

  • Apr 06
  • Professional Services
  • Birth Certificate
  • 130
  • REVIEW RATING 4/5

called filled out application paid for expidited birth certificate, called spoke to representative and they said pa. takes 3 months, pd with credit card and with call lawyer and visit small claims court in bucks county!!!!!! kathleen O'Neill.also do hav bank statement to support complaint. 215-245-6935 home no# T.D. bank will back me up!!!!!!!please send me some kind of response or T.D. bank... Read more

Was this review helpful? 0 0

  • Apr 01
  • Professional Services
  • Annapolis, Maryland
  • Birth Certificate
  • 160
  • REVIEW RATING 4/5

This is a scam. After setting you up for a quick experience you will wait months and I mean months still waiting after 2 months for my birth certificate. When you call them they use the same lines over and over "it's all the states fault" I would never use this service again. I will bash them every chance I get. I'm not sure if I will ever get my birth certificate but if i do I will post... Read more

Was this review helpful? 0 0

  • Apr 01
  • Professional Services
  • Birth Certificate
  • 266
  • REVIEW RATING 4/5

Tried to order a birth certificate and was sent to their website for online ordering. The site gave misleading information about the time it would take to receive the Birth Certificate (of I was in a hurry, but still had ten days before I absolutely needed it). Their site made it seem that the certificate would arrive within a 3-4 days. Then, after I PAID for the service they sent an email that... Read more

Was this review helpful? 0 0

  • Mar 27
  • Professional Services
  • Woodstock, Vermont
  • Birth Certificate
  • 184
  • REVIEW RATING 5/5

I sent this to them: I have not heard from you despite two emails with the last one detailing the fact that you have sent me a demand: "Your recently submitted driver's license or state issued ID is expired. The specified vital record office requires that your driver’s license or ID must be current.” The state you are trying to get my birth certificate in is Virginia. I have it in writing that... Read more

Was this review helpful? 1 0

I ordered a two copies of my birth certificate at the beginning of January and it was processed on the 20th with almost $60 dollars taken from my account and today is March 27 and still haven't heard a legit reason why I haven't received it after contacting them numerous times!!! I am very upset. I want my money back and hope that nobody uses this site ever!! Add comment

  • Mar 25
  • Professional Services
  • Renton, Washington
  • Birth Certificate
  • 91
  • REVIEW RATING 4/5

They sent a birth certificate UPS and it was lost. UPS closed the claim and vitalchek will not acknowledge the demand for refund. BOTS and form letters! They are just a middle man that takes no responsibility for their vendors and service. UPS lost it they just won't give me the money back for failing to provide a document. I get the same form emails over and over telling me to order another one.... Read more

Was this review helpful? 0 0

Had an experience with VitalChek?

Write a review
Did not find what you were looking for?
 
×
You are reading about VitalChek.
Filing a new complaint about
×