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Vitalchek

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81 complaints

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Vitalchek social reviews and reports. Join community by posting your own comments or complaints.

The company has been on the market since 1984. It is the premier source for vital records issued by the government such as certificates of birth, death, marriage or divorce. The company is an official service provider for more than 400 government agencies across the US. The company offers its clients numerous choices for shipping and delivery methods.

Prices are quite reasonable and Vitalcheck assures high security and safeguards.
Please try to contact Vitalchek Customer Service directly prior to posting any complaints on this site.

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Vitalchek Complaints & Reviews

Vitalchek Reviews

Hmb3849
Vitalchek - Vital Chek, useless and frustrating
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

This is my second experience with Vital Chek (ok, so I'm a slow learner!) Both times, I have been so frustrated and angry with the (lack of) service that I could scream! This time,...

#317867
May 11, 2012
29

Anonymous
Vitalchek - Vital Chek -stay away & save your money
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

On our 6th week & no birth certificate - email from company says call in evening or weekend. They are closed. Heavy call volume ....no doult. Its hard to believe this company is a...

#315586
Apr 30, 2012
75

Pdmann
Vitalchek : A Major Failure to Deliver, or Even to Notify the Customer About Anything!
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I ordered my birth certificate on 2/29/2012--expedited shipping--from VitalChek (linked from the State of Colorado Birth Certificate ordering page), and uploaded all of the request...

#314896
Apr 26, 2012
81

Kitkat1965
Vitalchek - Order birth certificate but have not got it
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

Ordered birth certificate for my daughter on 03-29-12 with processing time being 2-5 business days from VitalChek. Has been almost 4 weeks and still do not have it. Have called Vit...

#314434
Apr 24, 2012
115

Anonymous
Vitalchek - Document Paid for but NOT Delivered
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

VitalChek order notarized, paid for and faxed on 3/6/2012. Unable to check status of order online on 4/9/2012 (45 day time limit not revealed during ordering process). Very diffi...

#310944
Apr 09, 2012
149

Chrissy2...
Vitalchek - Vital Chek
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I was ordering a copy of my child's birth certificate. On their website it stated, I would not be charged until i sent a copy of my I.D. I Filled all the information the ...

#310340
Apr 06, 2012
162

Anonymous
Vitalchek - Avoid These Guys!
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

My Wife and I needed to get our passports for an upcoming trip and we used VitalChek to expedite my wife's birth certificate from Torrington, CT. After waiting a few weeks I conta...

#308610
Mar 29, 2012
265

Anonymous
Vitalchek sucks!
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I ordered a birth certificate through Vitalchek as we needed it fast. They took all my information and I uploaded my ID. They have sent me things saying my proof hasn't come thro...

#308052
Mar 27, 2012
204

Anonymous
Vitalchek .com
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

Ordered birth certificate and paid $10-birth certificate, $10-processing and $18-overnite delivery. I needed birth certificate for a government job which requires parent's name...

#306307
Mar 20, 2012
330

Anonymous
Vitalchek - Vitalchex
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I called bureau of vital statistics about getting a birth certificate quickly. They gave me a phone number, which I called. *** me, I thought it was another state number. I have ...

#306111
Mar 20, 2012
232

Anonymous
Vitalchek - Vital Chek
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

This is your typical screwed up Lexis Nexis company. This is the worst customer service I have dealt with in a long time. Unforntunately like in most cases when a compnay has a mo...

#299266
Feb 22, 2012
338

Halo2020
Vitalchek - This is so messed up!
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I am 18 years old and wanted to get my drivers license, but my birth certificate was laminated. So I went to vitalchek to get my birth certificate, I submitted everything and the m...

#299028
Feb 21, 2012
472

Godzilla...
Vitalchek delivered as expected
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I used Vitalchek the 1st time in a rush to get my passport, which they delivered with out any problem. I wasn't fore warned about needed a notarized copy uploaded, but it wasn't a ...

#295513
Feb 08, 2012
440

Anonymous
Vitalchek unable to supply gov docs
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

Now that Vitalchek has completely failed to follow through on a copy of my State birth certificate, I can't get in touch with them to see why they charged me for multiple copies of...

#294829
Feb 06, 2012
343

Wolffmic...
Vitalchek - Took my money, provided nothing at all but frustration
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I tried to get a birth certificate through NYC vital statistics. Link sent me to VitalChek. They want information that, if I possessed, I would not need a birth certificate. I was ...

#291827
Jan 25, 2012
377

Jjk5463
Vitalchek - DO NOT USE THEM!
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I ordered passports for my family in APRIL 2011 - In June I had to do all the legwork myself in order to ensure all paperwork was in order for our vacation to Punta Cana in August....

#290091
Jan 18, 2012
359

Anonymous
Vitalchek - I was pleasantly surprised by Vital Chek!
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

After reading the mix of reviews all over the web, I was hesitant to order my certificate from Vital Chek. However, in order to obtain the record myself, it would take approx 2 wee...

#288530
Jan 12, 2012
553

Pcbuk2
Vitalchek Breach
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I tried to order an Oklahoma Birth Certificate on the VitalCheck web site. The web site said I needed to submit a Verication Form and copy of an identification card. The web site...

#287391
Jan 08, 2012
500

Tketcher
Vitalchek - Vital Chek Monopoly Does Not Deliver, So far scammed out of $100
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I have tried on two different occasions to obtain my Birth Certificate through this company. Both times they send form letters rejecting my request, they ask for more documentation...

#283562
Dec 23, 2011
512

7PACO1
Vitalchek -EXPERT RIPOFF COMPANY
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

Ordered a birth certificate in October. Informed the company of a legal name change and sent documentation with confirmation of receipt. December, I receive report that they coul...

#280004
Dec 08, 2011
489

Anonymous
Vitalchek - Vital chek shipping scam
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

Why are they able to take money for processing and express shipping if they are not able to ship your birth certificate in that time frame. I think that it's all the same a sca...

#278789
Dec 02, 2011
890

Anonymous
Vitalchek - DO NOT USE this company.
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

After waiting to receive a birth certificate for my family member for more than 2 weeks, I called their customer service. The customer service attitude was horrible. She couldn't ...

#278088
Nov 29, 2011
423

Anonymous
Vitalchek .com is scamming people
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I needed to get my birth certificate for a drivers license, and they recommended Vitalchek, there is a legitimate site, but I picked the wrong one. It asked for my name etc. and Vi...

#276768
Nov 23, 2011
1118

Anonymous
Vitalchek is giving me the runaround
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

No matter what I send them I haven't gotten the requested document even though they have charged me $46.00 for a $27.00 document. They want my drivers license, my birth cert...

#268209
Oct 14, 2011
490

Anonymous
Vitalchek - Company is a sham stay away
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I used them to try and get my long form birth certificate. I got the short version that I already have. I called customer no-service and they sent me to Dallas County records. They...

#265160
Sep 30, 2011
471

Anonymous
Vitalchek chgd 25.00 for nothing. how many do you rip off a day
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I thought i was ordering a birth certificate. all they gave me for 25.00 was a phone number i already had. i could have called the vital records office in the state of maine mysel...

#263297
Sep 21, 2011
493

Kyjola2
Vitalchek - I got my documents promptly but was billed twice
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I put in an order for my birth certificate and got it promptly, there was no problems with that at all. The issue that I had was that I was billed for two orders! When I originall...

#262100
Sep 15, 2011
512

Anonymous
Vitalchek - Pricey, but service ok
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

I was concerned after reading many of these complaints but I had no issues as far as the service itself is concerned. I requested a death certificate and had it the next day after ...

#260815
Sep 09, 2011
346

Anonymous
Vitalchek - Request of Death Certificate
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

Not happy with the service that was give to me by the company or individuals that work for the company. I requested a copy of a death certificate for one of my family members, too...

#260350
Sep 07, 2011
468

IHaveABi...
So far, so good w/Vitalchek
5.0 PO Box 933 DaytonOhio45401 1-800-831-2578 http://www.vitalchek.com/content/contact_us.aspx

After reading the complaints, I became worried about my VitalChek order but the UPS tracking has my package arriving today, (Sept 1/11) and I only ordered two days ago. I'd say tha...

#259186
Sep 01, 2011
544
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