Vitalchek Complaints and Reviews

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Vitalchek
Main address: PO Box 933 45401 Dayton Ohio
1-800-831-2578, ,
  • 308+9 mobile complaints
  • $25.2K claimed losses
  • $80 average
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  • Nov 20
  • Professional Services
  • Birth Certificate
  • 63

Thank you for all the comments. I was born in CT, but my family moved to TX when I was a baby. We had a fire and lost much, including our filing cabinet of documents. I needed to order my b.c. for drivers license...by the time I got to the end of my order they added on even more charges, $20.00 for shipping, REALLY!? I don't think it's right to have to pay $60 for my own birth... Read more

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I ordered copies of three marriage certs and paid the money. It wasn't a problem with the money that I know. And three full months later I still don't have what I paid for Add comment

     

  • Nov 19
  • Professional Services
  • Atlanta, Georgia
  • Marriage Certificate
  • 51

You are better of ordering certified copies of documents directly from the issuing authority rather than going through this 3rd party. I ordered a certified marriage certificate from VitalChek because I thought it would be quicker & less legwork. Wrong on both counts! I placed the order online & then received an email requesting that I provide a notarized request for the certificate. ... Read more

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  • Nov 18
  • Professional Services
  • Bellevue, Washington
  • Birth Certificate
  • 33

I ordered the birth certificate on 10/17 for identification purposes to obtain employment!!!... The confirmation said it would take 7-17 business days. A whole month later and the tracking says it's still being processed. This organization needs to make good on their already long processing time. Ridiculous!!! Seriously, social security doesn't even take this long to get a ss card out. Guess you... Read more

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  • Nov 10
  • Professional Services
  • Stratton Audley, Stratton Audley
  • Birth Certificate
  • 1
  • 1
  • 175

I need a birthcertificate for retirement benefits so I expedited the order through Vital check and they told me there would be a two week turn around. It has been 4 weeks and nothing. I spoke to the PA vital certificates office and the order won't be processed for another 2 weeks. They said it is no faster to use Vital check than order directly through the PA office. It is a scam. I paid for... Read more

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  • Nov 07
  • Professional Services
  • Atlanta, Georgia
  • Death Certificate
  • 125

I agree. Do not order from this company. Not only did they charge me over $70 ($18 in shipping fees) to mail me a death certificate, they mailed me one from a person born in the 1800s, not my relative who was born in the 1900s. Now they don't want to make good and deal with me and passed the buck that I should call the vital record's office of the particular state that provided the death... Read more

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DON'T use vital check. You cant cancel the order. I called county office and surprisingly enough they said that county office doesnt do business with vitalcheck. So i called vital check to cancle my order, after almost 1 hr of wait on phone, they said " it will automatically cancel if you dont send request to city" but after two weeks they charge my card. ...be aware..... Add comment

     

  • Nov 03
  • Professional Services
  • Washington, United States
  • Birth Certificate
  • 205

I ordered my son's BC six weeks ago. I need his BC for a upcoming trip and for insurance dependency verification. The trip is in 4 days. Verification was due last week (requested an extension). Called Vitalchek to see what the hold up was. They never processed my application claiming that I did not put in the middle names of the parents (which I did). When I went back to check the middle names... Read more

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  • Nov 03
  • Professional Services
  • Naples, Florida
  • Birth Certificate
  • 81

I had initially submitted the proper forms to obtain my birth certificate the second week of October. About a week went by before they informed me the address was off by one number on one of the forms, my mistake so i gladly resubmitted the corrected forms. another week went by and they still had my order on hold, so i called again and was told my address was wrong, LIE, i checked everything and... Read more

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  • Oct 28
  • Professional Services
  • Birth Certificate
  • 1
  • 1
  • 187

I ordered a birth certificate for my infant son and was quoted 2-5 days for processing. It is now two full weeks from the order date, so I called to check the status. The automated system says that it is ready to be transmitted and prepared for shipment "in one business day." That seemed odd so I decided to check the status with a representative and was told that my state requires 4-6 weeks for... Read more

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