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  • Customers like
    • Zero3
  • Customers don't like
    • No refund policy10
    • Horrible customer service8
    • Handling of private information7

  • 21 hours ago
  • Professional Services
  • San Diego, California
  • Birth Certificate
  • 13
  • REVIEW RATING 3/5

I have ordered a "Birth certificate 3 times from this company. The first time they sent me a "certificate of live birth" which IS NOT A BIRTH CERTIFICATE! The second time they cancelled my order with no reason why, no email asking for more info, nothing. The third time I ordered, I paid the extra fee to have it rushed I specifically asked for a "long birth certificate, and stated is was for legal... Read more

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  • Aug 20
  • Professional Services
  • Coatesville, Pennsylvania
  • 146
  • REVIEW RATING 4/5

Okay. First off... this website is not a scam. I think the big problem people are having is you're going through the independent website. Which is WRONG. you need to go to your states.gov and go directly through the state website portal. I just ordered mine last Wednesday and it came in exactly one week. So yesterday. Granted I chose one day shipping. But still. I was also born 92' so it may have... Read more

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  • Aug 18
  • Other
  • Roseburg, Oregon
  • Birth Certificate Order
  • 142
  • REVIEW RATING 4/5

I order a birth certification from us birth certificate and got a e-mail on august 15,2015 saying they received my order and was processing it with a receipt for payment. Last night vital check sent me a e-mail saying that my birth certificate would be delivered by ups today aug 18. I didn't even order from vital chek and no receipt for the order but they billed my credit card. How do you send... Read more

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Never received my order im pissed Add comment

PLEASE DO NOT USE VITAL CHECKS!!!!! They took over a month to NOT send me my order, and when I asked for a refund, which I paid $47, they said I only had two options. Either for them to send me my order or get $24!!! They stoled over $20!!! And the representatives are super rude!! Don't go through the same thing I did, it's a shady company!! Add comment

  • Aug 06
  • Professional Services
  • Atlanta, Georgia
  • Vitalchek Birth Certificate
  • 239
  • REVIEW RATING 4/5

$67.50 for a birth certificate is clearly ringing of the character status of the company. I'm so extremely tired of American companies getting together and monopolizing the system for the cause of Greed. You can't order from the states website but you can go through vital check which takes a $15 birth certificate I need for my daughter to get in 7th grade, after somehow misplacing her original... Read more

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  • Jul 30
  • Professional Services
  • Libby, Montana
  • Vitalchek Birth Certificate
  • 210
  • REVIEW RATING 4/5

while on soc sec, I have followed all steps to aquire a birth certificate from the state of Oregon for my common-law spouse. for the last 3-4 months have paid up to $65.00 and still no birth certificate. my spouse is in ill health and we need to get this birth certificate for our state Medicaid this seems to be the only thing holding that up. while he sits with absolutely no income, and thousands... Read more

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Please Birth certificado my son thanks for you help. Add comment

  • Jul 27
  • Professional Services
  • Knoxville, Tennessee
  • Vitalchek Cancellation Policy
  • 196
  • REVIEW RATING 4/5

The ad says it is like 10 bucks....Right ! They don't tell you about the additional 35.00 they add on at the end...So that's the first lie... They them email me saying they need more information, this is after they collect the money, so you call and think its all they need , you receive a cancellation notice, that the order is cancelled , call back and they say you need to start over... Read more

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  • Jul 27
  • Professional Services
  • Vitalchek Birth Certificate
  • 210
  • REVIEW RATING 5/5

I ordered a birth certificate using the Vital Check service with the understanding that I would have to pay 15 for the b.c plus 15 processing. After I placed order I got a email saying I would be charged 45. They had added 17 for mailing it to me. This was late at night and they do not have 24 hr customer service so I had to wait until morning to call. First thing in the morning I called to... Read more

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