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  • Customers like
    • Whole experience was negative6
    • Zero1
  • Customers don't like
    • No refund policy10
    • Horrible customer service8
    • Handling of private information7

  • 8 hours ago
  • BBB - Better Business Bureau
  • 10

05/28/2015 I placed my order on 03/26/15 ,it would 30 to 50 days, I called today and was told they are working on orders that was placed in 02/2015.They could not tell me when to expect my order,but they charged my credit card the day the order was placed,they should have to wait until they fill your order to charge you.I am sure they would process much faster if they had to wait until than to... Read more

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  • May 22
  • Professional Services
  • Warrior, Alabama
  • Birth Certificate
  • 66
  • REVIEW RATING 4/5

I was recovering from a c-section and so my husband decided to handle the birth certificate thing for me. Fifty dollars later, it was supposedly going to make it's way to us, but the site said that it could be a month or so. Six months out my husband finds tons of reviews like these on this site about their horrible customer service and their failure to produce a product that customers have paid... Read more

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I work for adult protective services and all i have to say is never had a problem. Long as your not trying to getsomeone elses b cert. Remember criminals its a felony to request other peoples documents Add comment

After reading all the reviews, I was really worried about get my sons birth certificate. The next day it came in the mail and was perfect. Add comment

RIP OFF!!!! Charged my card, NO Birth Certificate!! Still cant get a hold of anybody.. Website keeps stating it was approved and transfered to agency ... That was a month ago Add comment

I really should have done my homework first because I screwed myself on this 1.... I ordered my bf and my own BC and somehow I got charged for 2 of his... I found out that personals can't be used for getting IDs. Trying to get help to fix my mistake was ridiculous... No refund, no changing it... Don't go with these people, fair warning Add comment

Need birth certificate for license and iD mind IS Aspires and they ask id that you have that is aspire and they need one that is not aspired that is ripping off people that not right government should close them down and find them to the people that they ripped off and pay them back Add comment

  • May 08
  • Professional Services
  • Universal City, California
  • Birth Certificate
  • 116
  • REVIEW RATING 4/5

First blush, looks like they are there to help you out. Reality - polar opposite. Trying to find a phone number to speak with some one is almost impossible. They're response to email is non-existent. The forms are very straight forward until there is an issue. You'd think they would spell out what the problem is in their response to you. Nope - up to you to figure out. See no phone number! ... Read more

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  • May 07
  • Professional Services
  • Salt Lake City, Utah
  • Birth Certificate
  • 66
  • REVIEW RATING 3/5

I ordered and paid for a birth certificate and never got it. When I attempted to call them, there is no live service. Please bar them from doing business online.I ordered and paid for a birth certificate and never got it. When I attempted to call them, there is no live service. Please bar them from doing business online.I ordered and paid for a birth certificate and never got it. When I attempted... Read more

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This was a horrible experience. Took over a month for them to SAY that they may have received a legible copy. Still may not work. AND six or more weeks to get birth certificate. Add comment

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