1.7
  • No refund policy2 votes
  • Quality of documents2 votes
  • Horrible Customer Service1 votes
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  • 2 days ago
  • Professional Services
  • Alexandria, Virginia
  • Birth Certificate
  • 58
  • REVIEW RATING 4/5

I ordered my birth certificate 41 days ago for a job! Till this date no birth certificate and I have called several times. All they say on the phone is the same info that is on the website. They claim it has been processed and it would be sent out the next business day. I am so upset my time money wasted and still no BC. Who do you complain to about internet sites that don't deliver what the... Read more

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  • Jan 25
  • Professional Services
  • Coventry, Coventry
  • Death Certificate
  • 53
  • REVIEW RATING 4/5

I contacted Vitalchek for a certificate for my Great great great grandfather who died in Nevada on the 10th Jan 1862, they have sent me a certificate with the correct name but wrong dates. 1/ 10/ 1962. which is nothing like what I was asking for. I live in England so can't phone them and I can't find an email address I have sat and trawled though countless sites looking for a way to contact... Read more

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  • Jan 24
  • Professional Services
  • Andover, Ohio
  • Birth Certificate
  • 1
  • 1
  • 100
  • REVIEW RATING 4/5

I ordered my bc and it was scary how easy it was. I am not a clerk of any kind, apparently I may have incorrectly entered my mothers maiden name. Well they must not check records or nothing because it's misspelled on the document. I guess we will see if it's valid or not. I shouldn't have to pay over $50 to have to enter my own information on the document. It's as if anybody can make a birth... Read more

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Had no problems what so ever. Ordered my birth certificate on monday 1/19 through their website, paid for the air mail delivery..and it was delivered on wednesday 1/21. Add comment

I order a birth certificate for my boyfriend from Louisiana were he was born we moved to ohio an he lost his that was October we been calling an asking were is it . It is now January i asked for a refund which they said they will put back on my card . I also still havnt recieved that . Over all they suck ! Add comment

  • Jan 08
  • Government
  • Los Angeles, California
  • Birth Certificate
  • 1
  • 1
  • 476
  • REVIEW RATING 5/5

In July of 2013, I received a copy of my birth certificate from the Health Department in Chicago, Ill. When I went to the Social Security office in the City of Montebello, California, I was told it was "INVALID" because it was missing information. I went to the DMV after that and the DMV did not accept it either. When I called Vitalchek the female representative stated " That's the way we do... Read more

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  • Dec 18, 2014
  • Professional Services
  • Englewood, Florida
  • Death Certificate
  • 359
  • REVIEW RATING 4/5

A horrible company to do business with. I did everything by the book to the tune of $61.50 which is only $15.00 from the town of my relatives death. I needed the item quickly and they promised 3 day quick delivery. After the second day, they requested more info. and another $24.50 for shipping a piece of paper. Unable to contact them via telephone so had to report it to my bank for my... Read more

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  • Dec 04, 2014
  • Professional Services
  • Bluffton, South Carolina
  • Death Certificate
  • 351
  • REVIEW RATING 5/5

For three weeks I have attempted to get Oklahoma death certificates for my Grandmother and Great Grandfather who passed over 75 years ago using this company. After providing them with lineage documentation for proof they continued to deny me the service they advertise and would not complete the service even after multiple phone calls to a distasteful staff. They even lied directly to me about... Read more

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  • Dec 03, 2014
  • Professional Services
  • Lima, Ohio
  • Birth Certificate
  • 1
  • 1
  • 574
  • REVIEW RATING 5/5

I need my birth certificate, I ordered from vitalchek a week ago, provided three types of identification, Picture ID, social security card, and tax documents. Since I've moved and my address doesn't match the ID they won't send it it to me. I've sent them basically every piece of info about my life and am growing increasingly concerned they are using my identification for other purposes that are... Read more

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