Vitalchek Complaints and Reviews

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Vitalchek
Main address: PO Box 933 45401 Dayton Ohio
1-800-831-2578, ,
  • 295+5 mobile complaints
  • $24.8K claimed losses
  • $83 average
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  • 13 hours ago
  • Other
  • 9

My birth certificate was lost in the mail. I filed a claim with UPS, they told me to contact vital check, then vital check told me to call Riverside County Clerk, who in turn to me to call UPS to get my refund, and they sent me back to vital check .. So after long conversations with all three companies still don't have my birth certificate and no refund. This is rediculous!!! How are these... Read more

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  • Sep 26
  • Professional Services
  • Marriage License
  • 56

I requested a copy of my marriage license, after 3 1/2 months I received a letter from the state saying that no record was found. I contacted vitalchek as instructed by the state to have my payment refunded, the state provided the phone number. After contacting vitalchek I was informed that there was nothing that they could do because the state had processed my request, I explained that all I... Read more

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  • Sep 19
  • Professional Services
  • Birth Certificate
  • 1
  • 1
  • 25

I requested my deceased grandfathers birth certificate provided all of the necessary information and then received and email saying I needed to provide more information. Upon calling I was told that they could not locate his birth certificate and that I would not be refunded! This company is ridiculous I should've just made the drive to Dallas! These people are idiots! Read more

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  • Sep 19
  • Professional Services
  • Birth Certificate
  • 2
  • 2
  • 224

This is a company that claims to be contracted by the U.S. government. I ordered a birth certificate and was very surprised and concerned when I got it only 2 days later. It was very generic. Name and date of birth along with parents names. I contacted the company and was told by them that this would not be accepted for obtaining a passport. So, what exactly is it good for. I was told that if I... Read more

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  • Sep 18
  • Professional Services
  • Birth Certificate
  • 2
  • 2
  • 43

Got quite a runaround. They don't ask for all the information on their website. They ask for proof one item at a time. The phone number on the websites would nit work. They did respond the a message i sent but it seemed like they would only respond once a day at 11am. Also appeared like the staff didn't know what they were doind. The impression i got was that the lake competent staff. It took... Read more

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  • Sep 17
  • Professional Services
  • Federal Way, Washington
  • Birth Certificate
  • 38

It's ridiculous trying to get a lost birth certificate from this office. It shouldn't be that hard when you follow the check list and you're told over and over again they didn't get it. And how is it that the majority of revised birth certificates were done so w/out the permission of the biological parents? My cousin has gone through the process of gaining her birth certificate at least three... Read more

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  • Sep 07
  • Professional Services
  • Fort Worth, Texas
  • Birth Certificate
  • 2
  • 2
  • 169

We used vital chek to try and obtain our grandaughters birth certificate, to start her in kindergarten. We have signed papers from our daugher, the mother, giving us custody. And CPS placed her with us till age 18. These crooks STILL refuse to release the certificate, stating we don't have enough "documentation" to prove we have legal rights to the birth certificate. Even the CPS worker, calling... Read more

Was this review helpful? 5 0

     

  • Sep 05
  • Professional Services
  • Death Certificate
  • 1
  • 1
  • 87

VitalChek Express Certificate Service is anything but an Express Service of any kind that is known outside the City of New York. It is absolutely a slow pokey service alleged "business." Wow, as a small-business person if I operated like VitalChek I would have been put out of business a long, long time ago. Amazing how VitalChek Express Certificate Service markets itself as "Express" and is... Read more

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  • Sep 04
  • Professional Services
  • Death Certificate Order
  • 1
  • 1
  • 145

I work for a law firm and we have used Vitalchek in the past without trouble. This time we needed a death certificate finalize the recording of a deed. I called Vitalcheck and processed the order online with the instructions provided by their rep. They requested a letter on firm letterhead -- we provided that. Then they requested a copy of the deed -- we provided that. Then they requested a... Read more

Was this review helpful? 4 0

     

  • Sep 04
  • Professional Services
  • Fairfax, Virginia
  • Birth Certificate
  • 92

I placed an order for my newborn baby to get a birth certificate, while in their website there is no mention that it usually takes at least three weeks not 2 to 5 days. When I called to get a refund they declined , eventhough no service was rendered. These people are unprofessional and should be stoped from scaming people, and stealing their money. At first, they said they will refund 38 dollars,... Read more

Was this review helpful? 3 2
 
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